FAQs

1. What is Material Runner?
Material Runner is an online platform that delivers building materials, hardware, and related
items directly to your location, saving time and effort.

2. How do I place an order?
Browse products, add items to your cart, enter delivery details, and complete payment. That’s
it — we handle the delivery.

3. How fast is delivery?
Delivery speed depends on your location and product availability, but we always aim for the
quickest possible dispatch. Estimated times are shown at checkout.

4. What payment methods do you accept?
We offer multiple convenient options including UPI, cards, net banking, wallets, and (if
applicable) Cash on Delivery.

5. What if I receive a damaged or incorrect product?
Contact us within 24 hours with your order details. We will arrange a replacement or refund
as per our Return & Refund Policy.